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Empty Factory

"YouShip" OneRate WMS support

In a nutshell,

We will handle all your WMS support needs with a single no hassle flat monthly rate (the price of less than a full time Sr. WMS Analyst).  

The “YouShip” one rate was placed with one goal in mind; we handle the WMS support and you focus on the operational side for shipping.

YouShip OneRate support partnership includes:  

01.

•    Unlimited Helpdesk: Level 1,2 and 3 support

o    Monitoring and remediation

03.

•    Unlimited Database support: SQL monitoring/maintenance 

o    Review maintenance jobs are running and tuning

05.

•    Unlimited Process improvement: Flow changes/Implementations  

o    Configure SCALE

07.

•    Design and deploy TPM

o    Design and deploy TPM (replace Cognos reporting) 

02.

•    Unlimited RCA

o    Root cause analysis and fixes  

04.

•    Unlimited Modification (extension) build to support business process

o    We will architect solutions, build the solution and deploy it. 

06.

•    Unlimited Report development: SSRS (.rdl) reports 

o    Includes In/Out bound and KPI reports. 

08.

•   Onsite support

o    1 week onsite support per year 

Our YouShip service, provides you access to the following SCALE resources which includes:

•    SCALE WMS Resources
      o  Sr. Architects
      o  WMS Analysts 
•    .Net Full Stack Developers 
•    Sr. SQL DBA Resources 
•    IT Server and Network Resources 

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