"YouShip" OneRate WMS support
In a nutshell,
We will handle all your WMS support needs with a single no hassle flat monthly rate (the price of less than a full time Sr. WMS Analyst).
The “YouShip” one rate was placed with one goal in mind; we handle the WMS support and you focus on the operational side for shipping.
“YouShip” OneRate support partnership includes:
• Unlimited Helpdesk: Level 1,2 and 3 support
o Monitoring and remediation
• Unlimited Database support: SQL monitoring/maintenance
o Review maintenance jobs are running and tuning
• Unlimited Process improvement: Flow changes/Implementations
o Configure SCALE
• Design and deploy TPM
o Design and deploy TPM (replace Cognos reporting)
• Unlimited RCA
o Root cause analysis and fixes
• Unlimited Modification (extension) build to support business process
o We will architect solutions, build the solution and deploy it.
• Unlimited Report development: SSRS (.rdl) reports
o Includes In/Out bound and KPI reports.
• Onsite support
o 1 week onsite support per year
Our YouShip service, provides you access to the following SCALE resources which includes:
• SCALE WMS Resources
o Sr. Architects
o WMS Analysts
• .Net Full Stack Developers
• Sr. SQL DBA Resources
• IT Server and Network Resources